CHC33021 Certificate III in Individual Support
Embark on a rewarding career with this qualification, designed for individuals passionate about making a difference in community, home, or residential care settings. As part of a dedicated, multi-disciplinary team, you’ll learn to provide person-centred support tailored to individuals’ unique needs, including those requiring assistance due to aging, disability, or other circumstances.
This full-time course is designed for those who are seeking a career change, and/or aspiring to start a rewarding journey in the care sector. It will equip you with practical skills and knowledge to deliver compassionate and effective care, empowering you to make a positive impact in the lives of others.
This qualification requires the completion of a 135 hour (unpaid) work placement in a direct support role in an aged care, home and community care disability or community service organisation
| COURSE DURATION | DELIVERY MODE | WORK EXPERIENCE |
| 6 Months (Full-Time) | Classroom – In person only, at our Warabrook NSW Training Campus | 135 hours of (unpaid) work placement required. Organised by ESTR. |
This qualification provides pathways to work in an Aged Care, Home and Community Care or Disability Service Organisation in a role that involves direct client support e.g., Assistant in Nursing, Care Worker, Community Care Worker, Disability Support Worker etc.
To gain course entry you must;
- Be 17 years of age or older. If you are under 18 years of age, you will require parent or guardian consent to enrol
- Have a Unique Student Identifier (USI)
- Have the Language, Literacy, and Numeracy (LLN) skills at a minimum of an ACSF Level 2, sufficient to allow you to complete and maintain documentation, interpret health terminology and communicate effectively with clients, families and colleagues
- Undergo a Nationally Coordinated Criminal History Check (NCCHC). ESTR will arrange the NCCHC.
- Obtain a Working with Children’s Check (WWCC) and a NDIS Worker Screening Check (NDIS-WC) prior to attending work placement in the disability sector or with an organisation that is delivering supports or services under the National Disability Insurance Scheme (NDIS). It is your responsibility to obtain these checks prior to the work placement
- Be vaccinated against COVID-19 in accordance with public health orders and/or individual community services organisational requirements
- Have received the latest Influenza (Flu) Vaccination prior to the work experience placement
- Be reasonably physically fit, as the role may involve a variety of tasks that require physical activity such as providing direct personal care including showering, transferring, and assisting clients with mobility and a range of other manual handling tasks.
- Be able to perform at least 2 minutes of uninterrupted CPR on an adult manikin placed on the floor to complete HLTAID011 Provide first aid
This qualification requires the completion of (15) units: (9) core units and (6) elective units. On enrolment you will have the option to choose to specialise in support in Ageing or Disability, with the elective units tailored to the chosen specialisation.
Delivery Mode
| CLASSROOM |
This full-time course runs for (6) months and involves face-to-face training, in person at our Warabrook, NSW campus. It includes two (unpaid) work placement blocks, one midway through the course and the other at the end, totaling (135) hours. Essential Skills Training and Recruitment will organise the work placement(s).
Units Delivered
Core Units (9)
- CHCCCS031 Provide individualised support
- CHCCCS038 Facilitate the empowerment of people receiving support
- CHCCCS040 Support independence and wellbeing
- CHCCCS041 Recognise healthy body systems
- CHCCOM005 Communicate and work in health or community services
- CHCDIV001 Work with diverse people
- CHCLEG001 Work legally and ethically
- HLTINF006 Apply basic principles and practices of infection prevention and control
- HLTWHS002 Follow safe work practices for direct client care
Depending on the specialisation, the following elective units will be completed;
Elective Units – Ageing (6)
- CHCAGE011 Provide support to people living with dementia
- CHCAGE013 Work effectively in aged care
- CHCPAL003 Deliver care services using a palliative approach
- CHCCCS036 Support relationships with carer and family
- CHCMHS001 Work with people with mental health issues
- HLTAID011 Provide First Aid
Elective Units – Disability (6)
- CHCDIS011 Contribute to ongoing skills development using a strengths-based approach
- CHCDIS012 Support community participation and social inclusion
- CHCDIS020 Work effectively in disability support
- CHCCCS044 Follow established person-centred behaviour supports
- CHCMHS001 Work with people with mental health issues
- HLTAID011 Provide First Aid
Assessment Strategies
Each unit will comprise of a number of assessment tasks which may include short knowledge tests, projects, case studies, research, written reports and participating in practical activities such as classroom and workplace observations, roleplays and presentations.
It is expected that you will need additional time outside of class to complete your assessments.
Work Experience
Click here for more information regarding Work Experience Placements.
Logbook
You will be given a Logbook that contains the practical workplace observations, projects and timesheet to record your work placement hours relevant to the specific units of competency. The Logbook is a key component of this course and must be completed.
The price for this qualification will vary and is based upon specific eligibility requirements for government subsidies available at the time of your enrolment. We will determine your eligibility for any subsidies available as part of our enrolment application pre-training review process. You will be issued with a quote detailing your exact course fee before your enrolment is finalised.
| Full Course Cost | New Entrant Traineeship (NSW Only) | NSW Smart and Skilled (NSW Only) |
|---|---|---|
| $6,000 | $0 | $240 – $1,750 * Eligibility Criteria Apply |
Payment Plans are available
There are 3 steps involved in the enrolment process.
- The completion of an Online Enrolment Application
- A Pre-Training Interview with one of our Customer Relationships Officers
- The completion of an online Language, Literacy and Numeracy (LLN) Assessment.
The purpose of this process is to ensure that this course is both appropriate, and the most suitable course option for you, to determine if there is any additional support required to assist you with your training and to verify your eligibility for Government subsidies that may be available to you.
Please note the LLN assessment will be sent in a separate link and is not suitable for completion on mobile phones. You should allow (30) minutes to (1) hour to complete the LLN Assessment.
We are unable to enrol International students at this time.
The courses we have scheduled are listed below. You can apply by clicking ‘Apply’.
Please note: You will not be charged any fees until we have been able to assess your eligibility for funding. A $0 amount will be shown in the online application. The Customer Relationships Officer will provide you with a quote for your course fee as part of the Pre-Training Review process. On acceptance of the quote, a deposit will be required to finalise your enrolment.
CHC33021 Certificate III in Individual Support – (Ageing)
Upcoming Courses
| Course Start Date | Course End Date | Location | ||
| 08/07/2025 | 05/12/2025 | Essential Skills Training and Recruitment |
CHC33021 Certificate III in Individual Support – (Disability)
Upcoming Courses
| Course Start Date | Course End Date | Location | ||
| 08/07/2025 | 05/12/2025 | Essential Skills Training and Recruitment |
On completion of this qualification, you may like to further your education and job prospects by completing any of the following qualifications;