CHC52015 Diploma of Community Services

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Career opportunities for this role include:

Delivery modes

Distance/Online –  Our distance/online delivery mode is where you learn in an asynchronous manner i.e., you work at your own place and never undertake a class face-to-face with a trainer and other students. You will have access to your learning resources and submit your assessments through our online learning management system aXcelerate, and your learning is supplemented with email or telephone contact with a trainer.

Blended – A combination of trainer led workshops (either in the classroom or remotely in the virtual classroom environment) and distance learning components. This model offers flexibility but also the benefits of face-to-face delivery.

Pre-entry requirements
A competent level of literacy and numeracy is required to complete this qualification.


For a list of available units, please download the course brochure. Please note that any pre-scheduled programs will have set electives.

Work Placement

To achieve this qualification you will be required undertake a mandatory 100 hours of work placement with a suitable employer.

This program is targeted at those already working in the community services sector. In order to achieve the 100 hours of compulsory work experience, you can use your current workplace to log the hours for this course, whilst supporting people to enhance their independence and well being.


Full course cost – $7,000
NSW Smart and Skilled Subsidised – $0 up to $4,970
VIC Skills First

* Payment plans are available

Upcoming Courses

Course Start DateCourse End DateLocation
08/03/202220/06/2023Essential Skills Training and Recruitment
14/07/202220/12/2023Essential Skills Training and Recruitment
04/10/202230/04/2024Essential Skills Training and Recruitment

Further study
On completion of this qualification you may like to further your education and job prospects by completing any of the following qualifications.

BSB50420 Diploma of Leadership and Management