This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities. At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
To achieve this qualification must complete at least 100 hours of work within a community services workplace advising, referring or providing clients with access to services.
Career opportunities for this role include:
Distance/Online – Our distance/online delivery mode is where you learn in an asynchronous manner i.e., you work at your own place. You will have access to your learning resources and submit your assessments through our online learning management system, and your learning is supplemented with email or telephone contact with a trainer. Virtual or in-person support sessions are also available. Please note; depending on the units chosen, you may be required to attend some face-to-face sessions.
Blended – A combination of trainer led workshops (either in the classroom or remotely in the virtual classroom environment) and distance learning components. This model offers flexibility, but also the benefits of face-to-face delivery.
This course is targeted at those already working in the community services sector. To gain course entry you must;
18 – 24 Months
There are 16 units to complete. 8 Core units and 8 Elective units. Where appropriate, electives may be selected to be awarded a qualification with a Case Management specialisation.
For a list of available units, please download the course brochure. Please note that any pre-scheduled programs will have set electives.
The price for this qualification will vary and is based upon specific eligibility requirements for government subsidies available at the time of your enrolment, that can contribute to the overall course cost. We will determine your eligibility for any subsidies available as part of our pre-training review process. You will be issued with a quote detailing your exact course fee before your enrolment is finalised.
Full Course Cost – $7,000
NSW Smart and Skilled Subsidised – $0 up to $4,970
VIC Skills First
* Payment plans are available
Training under JobTrainer is fee-free and fully funded by the NSW and Commonwealth governments
On application of enrolment, you will complete a Pre-Training Review interview with one of our Customer Relationships Officers and on online Language, Literacy and Numeracy Assessment (LLN). The purpose of this process is to; ensure that this course is both appropriate, and the most suitable course option for you, determine if there is any additional support required to assist you with your training, and what Government subsidies (if any) might be available for you to access. You will then be sent a link to complete the online enrolment form and student declaration to finalise your enrolment.
Please note: The LLN assessment is an online quiz and is not suitable for completion on mobile phones. You should allow 30mins – 1hr to complete the LLN assessment.
We are unable to enrol international students at this time.
The courses we have scheduled are listed below. Distance/Online enrolments can commence any time of the year. You can apply by clicking either the ‘Enquire’ or ‘Apply’.
Please note: You will not be charged any fees until we have been able to assess your eligibility for funding. A $0 amount will be shown in the online application. The Customer Relationships Officer will provide you with a quote for your course fee as part of the Pre-Training Review process. On acceptance of the quote, a deposit will be required to finalise your enrolment.
If there are no courses open for enrolment please contact our office to discuss online/distance training options.
|Course Start Date||Course End Date||Location|
|14/07/2022||20/12/2023||Essential Skills Training and Recruitment|
|04/10/2022||30/04/2024||Essential Skills Training and Recruitment|
On completion of this qualification, you may like to further your education and job prospects by completing any of the following qualifications;
Please note that Essential Skills Training and Recruitment does not offer all qualifications listed above.