To enrol in this course, you must meet ALL entry and study requirements, including having access to suitable technology to complete the online pre-learning and receive email communications from Essential Skills Training and Recruitment.

CONTENT ADVISORY: This course includes practical training and simulated emergency scenarios that involve discussions and demonstrations of injuries, illness, trauma, and potentially life-threatening situations. Some content may be confronting, particularly for those with lived experience of medical emergencies, serious accidents, or loss. We encourage you to prioritise your wellbeing and speak with your Trainer or our Student Support Team if you feel distressed or need support at any time during your course. 

There are no formal entry requirements for HLTAID011 Provide First Aid.

• Be over 16 years of age. Students under 18 years must have parent or guardian consent to participate in this program.
• Have a Unique Student Identifier (USI)
• Have the ability to read and write basic English
• Have access to a computer and reliable internet connection to complete the compulsory online pre-learning component of this course.
• Be able to kneel to perform at least 2 minutes of uninterrupted CPR on a manikin that is placed on the floor**

** This is a mandatory requirement as stated in the Training Package and there are no exceptions that can be made. If you have any limitations that may affect your ability to perform this, please contact us to discuss prior to booking.

• A desktop computer, laptop, or tablet capable of running modern applications and accessing the internet
• Reliable internet connection so you can study without interruptions
• An email account to receive course communications
• It is recommended that you have the latest version of Google Chrome and Adobe PDF Reader for optimum compatibility with accessing course materials.

• Internet Skills such as navigating websites and using search engines (e.g. Google) to find reliable information, logging in to and using online web-based systems, and completing digital forms
• Computer Skills such as open, save, upload and download documents
• Email Skills such as accessing and reading emails, sending and replying to emails, attaching files to emails, and downloading or opening email attachments

The course is delivered in the following modes;

This course comprises of;

• Online Pre-Learning Component: Before attending your First Aid workshop, you’ll need to complete a compulsory online theory quiz via your Student Portal. The quiz consists of multiple-choice questions and can be completed at your own pace, no need to finish it in one sitting. Please allow approximately (3) hours to complete this component. If you get stuck, don’t worry, simply submit your attempt, and your Trainer will go through any incorrect responses.
• In-Class Training and Assessment: You’ll participate in (7) hours of face-to-face practical training at our Warabrook campus. This session involves hands-on activities, including CPR and first aid techniques, delivered through simulated emergency scenarios designed to reflect real-life situations.

Workshop Information
During the workshop, you’ll demonstrate your practical first aid skills in a supportive, interactive environment. Please wear comfortable clothing suitable for mild physical activity and arrive at least (15) minutes early to ensure a prompt start.

Important: To successfully complete the course, you must demonstrate (2) minutes of uninterrupted CPR on an adult manikin placed on the floor. If you have any limitations that may impact your ability to complete this task, please contact our office before you book into a workshop. This is a mandatory requirement and cannot be modified or waived.

This course consists of (3) units.

• HLTAID009 Provide cardiopulmonary resuscitation
• HLTAID010 Provide basic emergency life support
• HLTAID011 Provide first aid

Keeping your First Aid knowledge and skills up to date can quite literally save lives.
First aid guidelines and techniques evolve over time as new research emerges, which is why it’s recommended that you refresh your HLTAID011 Provide First Aid competency every (3) years to ensure your knowledge remains current and aligned with best practice. The Australian Resuscitation Council also recommends that the CPR component (HLTAID009 Provide Cardiopulmonary Resuscitation) be renewed every (12) months.

We understand that plans can change! Here’s our cancellation and refund policy to keep things clear:

• No Shows: If you do not attend the workshop without prior notice, you will be withdrawn from the course and no refund will be given.
• Cancellations Made Less Than (3) Business Days Before the Workshop: No refund will be given **
• Cancellations Made More Than (3) Business Days Before the Workshop: Are entitled to a (80%) refund of fees paid **
• If The Workshop Is Cancelled By Essential Skills Training and Recruitment: A full refund will be given, or can be held in credit for a future workshop. Please know that we strive to avoid cancellations, and it happens very rarely.

** The fee retained by Essential Skills Training and Recruitment is required to cover the cost of staff and resources which will have already been committed based on your initial intention to undertake the training. As places in our courses are limited, your enrolment secures a spot that may not be able to be filled by another participant at short notice. We’re happy to consider special circumstances, such as medical or family emergencies, on a case-by-case basis.

Date Swaps:
If you need to change your workshop date, you may request a date swap up to three (3) business days before the scheduled workshop. You are permitted one (1) date swap only.
Please note: If you fail to attend the rescheduled workshop or do not provide sufficient notice, you will be withdrawn from the course, and no refund will be provided.

There are (2) steps involved in our enrolment process. The steps are:

1. Complete an Online Enrolment Application. This form captures your personal details and helps us begin preparing for your enrolment. If we need any additional information to finalise your enrolment, one of our Customer Relationships Officers will get in touch with you.
2. Pay your Course Fee. If you are enrolling online via our website, payment will be processed as part of the application. Otherwise, we’ll provide you with payment instructions to finalise your enrolment.

To secure your place in the course, both steps of the enrolment process must be fully completed. We encourage you to complete these steps as soon as possible to avoid delays in starting your training and to help ensure a smooth enrolment experience.

If your enrolment is not accepted, we’ll contact you to explain the reasons and explore other course or support options that may be more suitable for you.

We are unable to enrol International students at this time.

Secure Payment Processing: All transactions are processed in Australian Dollars (AUD) through Eway or Stripe (trusted global payment gateways). Your card details are encrypted and never stored by us. You can also pay quickly and securely using Link, Apple Pay, or Google Pay.

Our upcoming course intakes are listed below. To apply, simply click ‘Apply Now’ next to the course date you wish to start.

Your fees are always protected, and we have safeguards in place to keep your payments secure. All transactions are processed in Australian Dollars (AUD) through trusted gateways like eWAY and Stripe, with your card details encrypted and never stored by us.

For extra convenience, you can also pay quickly and securely using Link, Apple Pay, or Google Pay.

Is this course physically demanding?
The course involves mild physical activity. You must be physically capable of performing at least (2) minutes of uninterrupted CPR on a manikin that is placed on the floor. If you have any concerns about your physical ability to complete these tasks, please contact us prior to enrolment to discuss your options.

How long is the certificate valid for?
First aid guidelines and techniques evolve over time as new research emerges, which is why HLTAID011 Provide first aid is only valid for (3) years. However, the Australian Resuscitation Council recommends that the CPR component (HLTAID009 Provide Cardiopulmonary Resuscitation) be renewed every (12) months to remain current.

Is the online pre-learning and quiz compulsory?
Yes. The online pre-learning and quiz are a required part of the course and must be completed prior to attending the face-to-face workshop. This ensures you have the necessary theoretical knowledge to participate safely and confidently in the practical training.

Do I need to do CPR separately?
No. HLTAID011 Provide first aid also includes HLTAID009 Provide Cardiopulmonary Resuscitation as part of the course.

Will I receive my certificate on the same day?
No. Certificates are usually issued within (48) – (72) hours of successfully completing the course, depending on processing times.

Can I complete the course entirely online?
No, because of the practical skills assessment (like CPR), part of the course must be completed face-to-face with a qualified trainer.