CHC32015 Certificate III in Community Services

Are you passionate about making a real difference in people’s lives? This entry-level qualification is perfect for those who are naturally compassionate and driven to support others.

As a community service worker, you’ll play a vital role in improving the quality of life for vulnerable and disadvantaged individuals, offering person-centred support that truly matters. Whether it’s assisting with daily tasks, supporting community programs, or creating positive change in people’s lives, your work will leave a lasting impact.

Enrol today and start shaping a brighter future—both for yourself and those you’ll support!

This qualification provides pathways to work in the community services sector in a broad range of roles including; Community Services Worker, Assistant Community Worker, Welfare Support Worker, Youth Worker.

To gain course entry you must;

• Be over 18 years of age
• Have a Unique Student Identifier (USI)
• Have the Language, Literacy, and Numeracy (LLN) skills at a minimum of an ACSF Level 2, sufficient to interpret documents, complete and maintain documentation and communicate effectively with clients, families and colleagues
• Be employed in a community services organisation in a role that involves direct contact with clients e.g, Community Services Worker, Welfare Support Worker, Youth Worker or a range of other roles in the community service sector, and have the support of the workplace supervisor or employer to participate in this training
• Have access to a computer/laptop/iPad/Tablet with reliable internet and email access, and a camera and microphone to interact in the virtual classroom environment
• Have the Digital Literacy Skills required to complete assessment work online
• If HLTAID011 Provide first aid is chosen as an elective unit; be able to perform at least 2 minutes of uninterrupted CPR on an adult manikin placed on the floor

This course is designed for individuals already working in community services. It includes a total of (12) units.
(5) Core Units and (7) Elective Units.

Delivery Modes

The course is delivered in the following modes:

Study whenever it suits you. You don’t need to attend classes or stick to a set schedule, so you can learn at your own pace. You’ll also get support through email and phone contact from your trainer.

For a list of available units, please download the course brochure.

Student Portal
On enrolment you will receive access to your Student Portal. This is where you where you will access all of your course information, learning and assessment materials and complete and submit your assessments. 

Assessment Strategies
Each unit will comprise of a number of assessment tasks which may include short knowledge tests, projects, case studies, research, written reports and participating in practical activities such as observations, roleplays and presentations.

Workplace Observations and Projects
As part of this course, you will be required to complete projects and practical observations in the workplace. 

The price for this qualification will vary and is based upon specific eligibility requirements for government subsidies available at the time of your enrolment. We will determine your eligibility for any subsidies available as part of our enrolment application pre-training review process. You will be issued with a quote detailing your exact course fee before your enrolment is finalised.

Payment Plans are available

There are 3 steps involved in the enrolment process.

1. The completion of an Online Enrolment Application
2. A Pre-Training Interview with one of our Customer Relationships Officers
3. The completion of an online Language, Literacy and Numeracy (LLN) Assessment.

The purpose of this process is to ensure that this course is both appropriate, and the most suitable course option for you, to determine if there is any additional support required to assist you with your training and to verify your eligibility for Government subsidies that may be available to you.

Please note the LLN assessment will be sent in a separate link and is not suitable for completion on mobile phones. You should allow (30) minutes to (1) hour to complete the LLN Assessment.

We are unable to enrol International students at this time.

The courses we have scheduled are listed below. Self-Paced (Distance) enrolments can commence any time of the year. You can apply by clicking ‘Enquire’.

Please note: You will not be charged any fees until we have been able to assess your eligibility for funding. A $0 amount will be shown in the online application. The Customer Relationships Officer will provide you with a quote for your course fee as part of the Pre-Training Review process. On acceptance of the quote, a deposit will be required to finalise your enrolment.

If there are no courses open for enrolment please contact our office to discuss Self-Paced (Distance) training options.

On completion of this qualification, you may like to further your education and job prospects by completing any of the following qualifications;

• CHC42021 Certificate IV in Community Services
• CHC43121 Certificate IV in Disability Support
• CHC43315 Certificate IV in Mental Health

Do you need to brush up on your complex care knowledge? Essential Skills has a range of online topics that have been developed in line with the NDIS skill descriptors and aged care standards.

Complex Care Training