CHC42015 Certificate IV in Community Services

This qualification will provide you with the skills you need to plan and deliver person-centred services both to community groups or individuals. It will provide you with the skills to work in a broad range of areas, including children’s services, counselling, family and youth work, mental health, and alcohol and drugs.

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams.

Career opportunities for this role include:

  • Case Worker
  • Community Services Worker
  • Welfare Worker
  • Family Support Worker

Delivery modes

Distance/Online –  Our distance/online delivery mode is where you learn in an asynchronous manner i.e., you work at your own place and never undertake a class face-to-face with a trainer and other students. You will have access to your learning resources and submit your assessments through our online learning management system aXcelerate, and your learning is supplemented with email or telephone contact with a trainer.

Blended – A combination of trainer led workshops (either in the classroom or remotely in the virtual classroom environment) and distance learning components. This model offers flexibility but also the benefits of face-to-face delivery.

Pre-entry requirements

A competent level of literacy and numeracy is required to complete this qualification.

It is recommended that you are working in the community services sector or undertake a work experience placement in order to complete the performance criteria for some of the units in this qualification.


For a list of available units, please download the course brochure. Please note that any pre-scheduled programs will have set electives.


Full course cost – $5,000
NSW Smart and Skilled Subsidised – $0 up to $2,320
VIC Skills First

* Payment plans are available

Enrolment Process

Student enrolments are completed via an online application, language, literacy and numeracy (LLN) assessment and pre training conversation. This allows us to ascertain if this program is suitable for each individual and if additional support is requirement during training.

* Please note the LLN assessment is on online quiz and is not suitable for completion on mobile phones. As part of the application process you will not be charged any fees until we have been able to assess your eligibility for funding. A $0 amount will be show in the online application, an Essential Skills team member will inform you of the price as part of the enrolment process. A deposit will be required to finalise your enrolment. 

If there are no courses open for enrolment please contact our office to discuss online/distance training options.

Upcoming Courses

Course Start DateCourse End DateLocation
18/07/202230/08/2023Essential Skills Training and Recruitment

Further Study

On completion of this qualification you may like to further your education and job prospects by completing any of the following qualifications.

BSB40520 Certificate IV in Leadership and Management
CHC52015 Diploma of Community Services