To enrol in this unit, you must meet ALL entry and study requirements, including having suitable technology access and digital skills to engage in online learning and complete assessments.

This course is designed specifically for those already currently working in the community services sector.

CONTENT ADVISORY: This course includes topics related to adverse reactions and medication errors, which some learners may be destressing. We encourage you to prioritise your wellbeing and speak with your Trainer or our Student Support Team if you feel distressed or need support at any time during your course. 

There are no formal entry requirements for HLTHPS006 Assist clients with medication.

• Be over 18 years of age.
• Have a Unique Student Identifier (USI)
• Have the Language, Literacy, and Numeracy (LLN) skills sufficient to read and accurately interpret client information, medication charts, and dosage instructions; and numeracy skills to calculate and verify medication dosages, check expiry dates, and confirm client details. This includes basic calculations of ratios and volume. This will be tested through a LLN assessment as part of the course entry process.
• Must be currently employed in the community services sector and have the support of the workplace supervisor or employer to participate in this training. Access to clients is essential for the workplace observations involved.

• A desktop computer, laptop, or tablet capable of running modern applications and accessing the internet
• Reliable internet connection so you can access your results online and study without interruptions
• An email account to receive course communications
• A webcam and microphone to participate in the virtual classroom (if applicable)
• Microsoft Teams to participate in the virtual classroom (if applicable). Free download here, the App Store or Google Play
• It is recommended that you have the latest version of Google Chrome and Adobe PDF Reader for optimum compatibility with accessing course materials and assessments.

• Internet Skills such as navigating websites and using search engines (e.g. Google) to find reliable information, logging in to and using online web-based systems, and completing digital forms
• Computer Skills such as open, save, upload and download documents
• Email Skills such as accessing and reading emails, sending and replying to emails, attaching files to emails, and downloading or opening email attachments

The course is delivered in the following modes;

This course comprises of;

• Workshop Attendance: The unit will be delivered over (2) workshops. Attendance at both workshops is mandatory as the required skills for this unit must be demonstrated in a simulated environment, prior to applying them in the workplace with actual clients. If you’re unable to attend a workshop, you will need to reschedule to attend a future session, subject to availability.
• Practice: After attending both workshops, and prior to being assessed in the workplace, students should complete some practice rounds in medication administration, which should be supervised by a Registered Nurse or Registered Enrolled Nurse or Registered Aboriginal and/or Torres Strait Islander Health Practitioner or senior person responsible for medication management in the workplace.
• Workplace Observation: Students are required to be assessed in the workplace providing assistance with medication:
  – to at least (5) different clients according to their care plans
  – with at least (5) different types of medications
  – using at least (3) different modes of administration

See Terms and Conditions for further information.

Student Portal 
On enrolment you will receive access to your Student Portal. This is where you will find all course information, links to virtual classroom workshops (if applicable), learning and assessment materials, and where you complete your assessments and access your assessment results.

Assessment Strategies
Each unit will comprise of a number of assessment tasks which may include short knowledge tests, case studies, research, written questions and participating in practical activities such as observations and simulated assessments.

Study Commitment
Students should allow additional time outside of class to complete assessments. While the time needed may vary depending on your experience, learning style, and support needs, as a general guide, you should allow an extra (2) – (4) hours per week to stay on track with your coursework.

This course consists of (1) unit.

• HLTHPS006 Assist clients with medication

The course fee for this unit is $675*, which includes a workplace assessment conducted by one of our Trainer/Assessor Registered Nurses.

*If you are completing this unit as part of your qualification with ESTR, the fee does not apply. It is already included in your course cost.

*Employers: If you are enrolling (10) or more staff, please contact our office for a personalised quote.

Your fees are always protected, and we have safeguards in place to keep your payments secure. All transactions are processed in Australian Dollars (AUD) through trusted gateways like eWAY and Stripe, with your card details encrypted and never stored by us.

For extra convenience, you can also pay quickly and securely using Link, Apple Pay, or Google Pay.

We understand that plans can change! Here’s our cancellation and refund policy to keep things clear:

• No Shows: If you do not attend the workshop without prior notice, you will be withdrawn from the course and no refund will be given.
• Cancellations Made Less Than (3) Business Days Before the First Workshop: No refund will be given **
• Cancellations Made More Than (3) Business Days Before the First Workshop: Are entitled to a (80%) refund of fees paid **
• If The Workshop Is Cancelled By Essential Skills Training and Recruitment: A full refund will be given, or can be held in credit for a future workshop. Please know that we strive to avoid cancellations, and it happens very rarely.

** The fee retained by Essential Skills Training and Recruitment is required to cover the cost of staff and resources which will have already been committed based on your initial intention to undertake the training. As places in our courses are limited, your enrolment secures a spot that may not be able to be filled by another participant at short notice. We’re happy to consider special circumstances, such as medical or family emergencies, on a case-by-case basis.

Date Swaps:
If you need to change your workshop date, you may request a date swap up to three (3) business days before the scheduled workshop. You are permitted one (1) date swap only.
Please note: If you fail to attend the rescheduled workshop or do not provide sufficient notice, you will be withdrawn from the course, and no refund will be provided.

There are (5) steps involved in our enrolment process. This process helps us ensure the course is suitable for your learning needs and identify if any additional support is needed, so we can assist you right from the start.

The steps are:

1. Complete an Online Enrolment Application. This form captures your personal details, course selection, and helps us begin preparing for your enrolment.
2. Complete an Online Language, Literacy and Numeracy (LLN) Assessment. This is an important part of the process as it helps us understand how best to support you during your training and ensures the course is the best fit for you. You will need about (30) minutes, uninterrupted time to complete the assessment. It must be done on a computer or tablet—not on a mobile phone.
3. Complete a Pre-Training Interview. One of our friendly Customer Relationships Officers will contact you for a quick chat to discuss your goals, course suitability, eligibility and any support you may need.
4. Accept Your Course Fees Quote. Once your enrolment application has been reviewed and accepted, you’ll receive a course fee quote. Simply review and accept the quote to secure your place.
5. Pay Your Course Fee. You will be issued an invoice with payment instructions to finalise your enrolment.

To secure your place in the course, all (5) steps of the enrolment process must be fully completed. We encourage you to complete these steps as soon as possible to avoid delays in starting your training and to help ensure a smooth enrolment experience.

If your enrolment is not accepted, we’ll contact you to explain the reasons and explore other course or support options that may be more suitable for you.

We are unable to enrol International students at this time.

This unit is delivered as part of our full qualification programs; however, spaces are often available for individual enrolments. We can also deliver this workshop on demand for employers.

To confirm upcoming workshop dates and availability, or to arrange a convenient training solution for your staff, please contact our office on (02) 4961 0016, email info@essentialskills.com.au, or complete the enquiry form below.

If you are completing this unit as part of your qualification with ESTR, you will already be booked into your workshops and do not need to apply or contact us to secure a place.

Safe medication administration is critical, and in accordance with the training package requirements, several conditions must be met when undertaking accredited medication training.

Entry Requirements
All students must meet ALL entry and study requirements for this unit. See Course Entry Requirements.

Workshops and Attendance
The unit will be delivered over (2) workshops. Attendance at both workshops is mandatory as the required skills for this unit must be demonstrated in a simulated environment, prior to applying them in the workplace with actual clients. If a student is unable to attend a workshop, they will need to reschedule to attend a future session, subject to availability.

Practice
After attending both workshops, and prior to being assessed in the workplace, students should complete some practice rounds in medication administration, which should be supervised by a Registered Nurse or Registered Enrolled Nurse or Registered Aboriginal and/or Torres Strait Islander Health Practitioner or senior person responsible for medication management in the workplace.

Workplace Observations
Students are required to be assessed in the workplace providing assistance with medication:
– to at least (5) different clients according to their care plans
– with at least (5) different types of medications
– using at least (3) different modes of administration

Whenever possible, the workplace observation will be conducted by an Essential Skills Training and Recruitment (ESTR) Trainer and Assessor/Registered Nurse. This is our preferred method for the completion of the workplace observations. The person responsible for medication management/administration within your organisation must be present during the observation. The ESTR Trainer/Assessor is there to observe the student only and does not replace the person responsible for medication administration.

If this arrangement is not possible, a Registered Nurse or Registered Enrolled Nurse or Registered Aboriginal and/or Torres Strait Islander Health Practitioner from your organisation can complete the workplace observation tool and provide feedback on the student’s performance.

It is important to note that the workplace observation tool can only be completed by a Registered Nurse or Registered Enrolled Nurse or Registered Aboriginal and/or Torres Strait Islander Health Practitioner, in accordance with the training package requirements. These can be found here. Training.gov.au HLTHPS006

Feedback from this individual will inform the overall assessment of the student’s performance; however, the final determination of competency will be made by the ESTR Trainer/Assessor. This will be based on written assessments, classroom activities, and verification of workplace performance, which includes a verbal discussion with the person who conducted the workplace observation. As part of the process, registration details will also be verified through the Australian Health Practitioner Regulation Agency’s Register of Practitioners.

Terms and Conditions
Please be aware that ESTR reserves the right to refuse to deliver medication training if the above requirements cannot be met. If your organisation’s circumstances change and you can no longer meet these requirements, all student enrolments will be cancelled, and students will be withdrawn from the unit without a refund. If this unit is part of a qualification, students will need to select an alternative elective unit.