CHC33021 Certificate III in Individual Support

Individual Support

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

This qualification requires the completion of at least 120 hours of work in a direct support role in an aged care, home and community care, disability or community service organisation.

This qualification provides pathways to work in an Aged Care, Home and Community Care or Disability Service Organisation in a role that involves direct client support e.g., Assistant in Nursing, Care Worker, Community Care Worker, Disability Support Worker etc.

We deliver this qualification in (2) different ways.

Our Full-Time (Jobseeker) program is targeted at those looking to start their career in the Aged Care, Home and Community Care or Disability industry. This program is only delivered at our Wararbook Training facility.

Our Employment Based program is targeted at those already employed with an Aged Care, Home and Community Care or Disability Service provider who are looking to reinforce their current skills by gaining a qualification.

6 Months
Face to Face135 hours of work placement required. Organised by ESTR.

15th July 2024.

18 – 24 Months
Face to FaceAll learning resources and assessments are assessable via our eLearning portal

AGEING – 4th July 2024, 9th October 2024, 2nd December 2024.

DISABILITY – 9th July 2024, 18th September 2024, 15th November 2024.

There is a total of (15) units to complete this qualification. (9) Core Units and (6) Elective Units.
Where appropriate, electives may be selected to be awarded a qualification with an Ageing or Disability specialisation

For a list of available units, please download the course brochure. Please note that any pre-scheduled programs will have set electives.

Assessment Strategies
Each unit will comprise of a number of assessment tasks which may include short knowledge tests, projects, case studies, research, written reports and participating in practical activities such as classroom and workplace observations, roleplays and presentations.
It is expected that you will need additional time outside of class to complete your assessments.

You will be given a Logbook that contains the practical workplace observations, projects and timesheet to record your workplace hours relevant to the specific units of competency. The Logbook is a key component of this course and must be completed.

The price for this qualification will vary and is based upon specific eligibility requirements for government subsidies available at the time of your enrolment. We will determine your eligibility for any subsidies available as part of our enrolment application pre-training review process. You will be issued with a quote detailing your exact course fee before your enrolment is finalised.

Full Course CostNew Entrant Traineeship
(NSW Only)
NSW Smart and Skilled
(NSW Only)
$6,000$0$0 *
Eligibility Criteria Apply

* Training in priority qualifications is fee-free and fully funded by the NSW and Commonwealth governments.

*Fee Free places are limited and therefore a place is not guaranteed.

Payment Plans are available

There are 3 steps involved in the enrolment process.

  1. The completion of an Online Enrolment Application
  2. A Pre-Training Interview with one of our Customer Relationships Officers
  3. The completion of an online Language, Literacy and Numeracy (LLN) Assessment.

The purpose of this process is to ensure that this course is both appropriate, and the most suitable course option for you, to determine if there is any additional support required to assist you with your training and to verify your eligibility for Government subsidies that may be available to you.

Please note the LLN assessment will be sent in a separate link and is not suitable for completion on mobile phones. You should allow (30) minutes to (1) hour to complete the LLN Assessment.

We are unable to enrol International students at this time.

The courses we have scheduled are listed below. You can apply by clicking either ‘Enquire’ or ‘Apply’.

Please note: You will not be charged any fees until we have been able to assess your eligibility for funding. A $0 amount will be shown in the online application. The Customer Relationships Officer will provide you with a quote for your course fee as part of the Pre-Training Review process. On acceptance of the quote, a deposit will be required to finalise your enrolment.

CHC33021 Certificate III in Individual Support – (Ageing)

Upcoming Courses

Course Start DateCourse End DateLocation
16/08/202412/12/2025Essential Skills Training and Recruitment
09/10/202404/02/2026Essential Skills Training and Recruitment
02/12/202430/03/2026Essential Skills Training and Recruitment

CHC33021 Certificate III in Individual Support – (Disability)

Upcoming Courses

Course Start DateCourse End DateLocation
18/09/202414/01/2026Essential Skills Training and Recruitment
15/11/202413/03/2026Essential Skills Training and Recruitment

On completion of this qualification, you may like to further your education and job prospects by completing any of the following qualifications;