Connect With Clients as a Community Worker | Essential Skills

Posted on June 28, 2023 • No Comments

Regardless of your setting, building strong connections with clients is a vital role of community services workers like you. Establishing trust and rapport with clients is crucial in delivering effective care and support. So whether you work in hospitals, health assessments, advocacy and outreach, health education, or other fields, you have to forge meaningful connections […]

Posted on June 13, 2023 • No Comments

In supporting individuals living with chronic diseases, self-management plays a vital role. As a community worker in chronic disease care, you can empower and educate these individuals about the importance of self-management. Help them gain a sense of control over their conditions by promoting active participation in their own healthcare. Improve their overall quality of […]

Posted on February 16, 2023 • No Comments

What’s on your mind? A staple of the human service sector is the idea of understanding a person’s cognition. Cognition has been described as, the mental processes that happen in the brain, Including. Where our attention is focused, what we think about, the use of language, how we learn, our memory and our unique perception […]

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Burnout Alert! Most of us are aware of the ideas behind Professional Boundaries. Ideas like avoiding conflict of interest, (when we stand to gain personally including family, friends, socially or financially from a decision made in the workplace). Or we might think about our conduct at work, (no inappropriate actions that can cause harm and […]

Posted on August 16, 2022 • No Comments

Workplaces right across Australia are dealing with the bullying and harassment epidemic – with aged care and disability services no exception. This unseen and under-reported phenomenon is costing the aged care and disability industries dearly through personal loss of well-being, and corporate loss of skilled and passionate human resources. Having an in-house problem with bullying […]

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Guest blog from Julie at Doula Connections Doulas are more commonly known to help women during the birthing process, but did you know there are doulas who assist people at the end of life too? Death doulas or end-of-life doulas can be engaged to help people navigate anything associated with end of life. Death can […]

Posted on December 16, 2020 • No Comments

How to promote effective collaboration in community services Team building.  *Sigh* For most people, the very words ‘team building’ will conjure up images of falling backwards onto a pile of semi-acquaintances, hoping that these unsuspecting, and generally unwilling, participants will actually catch you before an accidental fart slips out. Not exactly everyone’s idea of a […]

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Three simple ways to get your team onside again. Do you employ people in community services? If so, do you also find it interesting that in such a people-focussed industry, communication culture is often not functioning at the level it could be? It’s ironic, but people working in areas where client communication skills are at […]

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To the Community Services workers of Australia To the carers, the support services, youth workers, disability workers, aged care and health support teams.  To the managers, the supervisors and the business owners who have been unsure how our uncertain situation will unfold from one day to the next.  To each and every person who gets […]

Posted on December 15, 2020 • No Comments

The 10 characteristics of people who thrive in community services   Thinking of a move into community services? The truth is, COVID-19 has a lot of people thinking that way, but before you change lanes on the career highway, it pays to find out if you’re really suited for community services work. To help you […]